Privacy Policy
How we protect and handle your personal information
Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include your name, email address, phone number, shipping address, and payment information.
We also automatically collect certain information about your device and usage of our website through cookies and similar technologies, including your IP address, browser type, operating system, and browsing behavior.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, and communicate with you about products, services, and promotional offers.
We may also use your information to personalize your experience, analyze usage patterns, detect and prevent fraud, and comply with legal obligations.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business.
We may also disclose your information if required by law, to protect our rights and property, or in connection with a business transfer or merger.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
We regularly review and update our security practices to ensure the ongoing protection of your data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.
For more detailed information about our use of cookies, please refer to our Cookie Policy.
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
We may use third-party analytics services to help us understand how our website is used and to improve our services.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, update, or delete your data. You may also have the right to object to or restrict certain processing activities.
To exercise these rights or if you have questions about your personal information, please contact us using the information provided below.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
By using our services, you consent to the transfer of your information to our facilities and service providers around the world.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Parents and guardians are encouraged to monitor their children's internet usage and help enforce this policy.
Marketing Communications
We may send you promotional emails about our products, services, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
Even if you opt out of promotional communications, we may still send you transactional messages related to your account or purchases.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring entity. We will notify you of any such transfer and any choices you may have regarding your information.
We will ensure that any transferee is bound by privacy commitments no less protective than those set forth in this policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date.
Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@tranvokaside.com
Phone: +81-3-3583-3223
Address: 1933-1 Tomizukacho, Naka Ward, Hamamatsu City, Shizuoka Prefecture 432-8002
Effective Date: January 1, 2025